By making any purchases using Server Locator you are agreeing to the following Purchase Policy.
- The use of "We", "Us", and "Our" on this page refers to the site (Server Locator) and owning company (Culley Studios).
- The use of "Our Service" on this page refers to our website, servers, and applications.
- The use of "You" and "Your" refers to all visitors and users.
- The use of "Your Server" refers to the server listing the purchase was made for.
- The use of "Payment Processor" refers to any entities involved in the payment process including financial institutions, card processors, and PayPal
If you do not agree with this policy do not make any purchases while using our service.
Sponsored Slots are displayed at the top of our website and application landing page, and also are displayed at the top of any relevant searches or categories. These slots are auctioned off with the highest bidders at the end of the auction retaining the sponsored slots. Sponsored slots are non-refundable and are provided 'as-is' with no guarantee of uptime or site traffic included.
There are a total of (5) slots displayed for a fixed duration descending in order based on price with the highest paid bid displayed in the 1st slot (top) and the lowest in the 5th (bottom). Once an auction is completed the top bidders will be required to pay their bid amount in full by the payment due date listed. Any bids you place are final and you will be obligated to pay the amount of your bid(s) if you finish in the top (5). If one or multiple users in the top (5) fail to pay by the due date the runner(s) up will be moved into the top (5) and will be required to pay for their bid(s).
Due to an auction format for sponsored slots, there are no refunds for any Sponsored Slot purchases. In the event a dispute is opened by you or a payment processor during the sponsored period we reserve the right to resell the sponsored slot for the remaining sponsored duration.
Premium Memberships are additional subscriptions which can be purchased for any of your server listings. Premium server memberships are provided 'as-is' with no guarantee of uptime or site traffic included. These memberships are purchased individually per server. There are (3) different tiers of premium, each with its own perks:
- For 30 day premium the server will receive +50 bonus votes on purchase and +50 votes on the first day of each proceeding month the premium membership is active. Ability to upload a 600kb banner for your server.
- For 180 day premium the server will receive +125 bonus votes on purchase and +125 votes on the first day of each proceeding month the premium membership is active. Ability to upload a 700kb banner for your server. No ads displayed on the server page.
- For 365 day premium the server will receive +200 bonus votes on purchase and +200 votes on the first day of each proceeding month the premium membership is active. Ability to upload a 800kb banner for your server. No ads displayed on the server page. The server listing will also recieve a higher relevant search ranking behind sponsored servers and other 365 day premium servers with more monthly votes.
In addition to the perks above with a premium membership your server would have a gold listing background, and grant you the ability to upload a custom 40kb icon image. You can extend premium memberships at any point with the highest tier purchased being applied for the entire duration.
We wish to resolve all issues regarding payments with customers directly. Contact Us and we will try to find the best solution to any issue you may have regarding payments.
You may request a full refund within the (24) hour period following that of the purchase being made (excluding Sponsored Slots). After the (24) hour period has passed you may only request a partial refund. All refund decisions will be made at our discretion. In the case of a full refund it will be the total amount minus any applicable service fees. If we decide to grant a partial refund we may charge an additional 10% fee as a service for processing your refund.
We reserve the right, in our sole discretion to suspend your server and/or account at any time for any length of time. This measure will be taken in case of pending, suspicious, or fraudulent payments and/or if any funds associated to a transaction are put on hold by the payment processor. If your supsension is payment related we will re-activate your server and/or account for the remaining duration of the purchase (excluding any duration of delays caused by the payment(s)) once all related payments clear and/or the dispute is settled in our favor.
We reserve the right to terminate your server and/or account and may block future payments in case you open a payment dispute with the payment processor or you request a refund.